Refund Policy
Effective Date: April 26, 2026 | Last Updated: April 26, 2026
1. Overview
At CorporateSaathi, we provide legal, compliance, and business registration services to startups and early-stage founders. Due to the professional and time-sensitive nature of our services, our refund policy is clearly defined below. We encourage all clients to read this policy carefully before making any purchase.
2. Services Covered Under This Policy
This policy applies to all services offered by CorporateSaathi, including but not limited to:
- Company Registration (Private Limited, LLP, OPC, etc.)
- Trademark Search & Filing
- GST Registration & Return Filing
- Compliance Packages
- Legal Documentation & Drafting
- ROC Filings
- MSME/Startup India Registration
- Any other paid service or consultation package
3. Eligibility for Refund
3.1 Full Refund
A full refund will be issued if:
- CorporateSaathi is unable to initiate the requested service due to an internal error or capacity issue.
- The service has not yet been started and the client requests cancellation within 24 hours of payment.
- Duplicate payment has been made by the client for the same service.
3.2 Partial Refund
A partial refund (up to 50%) may be considered if:
- The client requests cancellation after 24 hours but before the work has been submitted to the relevant authority (e.g., MCA, Trademark Registry, GST Portal).
- The partial refund will be calculated after deducting the cost of work already completed and any government/statutory fees paid on behalf of the client.
3.3 No Refund
No refund will be provided if:
- The service has already been submitted to a government portal or authority.
- Government fees, stamp duties, or statutory charges have already been paid and are non-recoverable.
- The client provided incorrect or incomplete information that led to rejection or delays and was duly informed before the process began.
- The service was completed and delivered as per the agreed scope.
- Refund is requested due to a change of mind after work has commenced.
- The application was rejected by the authority due to reasons beyond CorporateSaathi's control (e.g., name conflict in trademark, document deficiency by client).
4. Government Fees & Statutory Charges
Government fees, filing fees, MCA fees, trademark filing fees, GST portal charges, or any other statutory payments made on behalf of the client are strictly non-refundable, as these are paid directly to the relevant government authority and cannot be recovered by CorporateSaathi.
5. Service-Specific Refund Terms
| Service | Refund Window | Condition |
|---|---|---|
| Company Registration | Within 24 hrs of payment | Before MCA filing initiated |
| Trademark Filing | Within 24 hrs of payment | Before application submitted to IP India |
| GST Registration | Within 24 hrs of payment | Before portal submission |
| Legal Drafting | Before draft delivery | Partial refund only |
| Compliance Packages | Before work commenced | Pro-rata basis |
| Consultation Fees | Non-refundable | Once session is completed |
6. How to Request a Refund
To raise a refund request, please follow these steps:
- Email us at support@corporatesaathi.in with the subject line: "Refund Request – [Your Service Name] – [Order/Invoice ID]"
- Include your full name, registered email ID, contact number, service availed, and reason for refund.
- Our team will acknowledge your request within 2 business days.
- The request will be reviewed and a decision communicated within 5–7 business days.
7. Refund Processing Timeline
Once a refund is approved:
- Refunds will be processed to the original payment method used at the time of purchase.
- Processing time: 7–10 business days depending on your bank or payment gateway.
- UPI/Net Banking refunds may reflect faster; card refunds may take up to 10 working days.
8. Dispute Resolution
If you believe your refund request has been unfairly denied, you may escalate the matter by writing to grievance@corporatesaathi.in. We are committed to resolving all disputes amicably within 15 business days.
9. Modification of This Policy
CorporateSaathi reserves the right to modify this Refund Policy at any time. Any changes will be updated on this page with a revised "Last Updated" date. Continued use of our services after any such changes constitutes acceptance of the new policy.
10. Contact Us
For any queries regarding this policy:
mailEmail: support@corporatesaathi.in
languageWebsite: www.corporatesaathi.in